Shipping Policy
Shipping:
We free delivery for domestic orders of over $200. Tracked and insured shipping. For international shipping out of the US, we offer a different shipping option with the post services with different cost depending on destination.
Items are usually sent within 4-6 business days. Domestic packages typically arrive with 3 to 5 business days, and international shipping orders might take 12-21 business days with the post services option and around a week with the upgraded option. Please allow up to 14-21 days and check tracking details before declaring package “undelivered”.
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Customized orders:
Customized orders might require up to 4-6 weeks for fulfillment depending on the number of orders and material availability at the time of order. Most of the times they are completed sooner, but be aware that material availability can affect these time frames.
Returns
All our hats carry a 3-month warranty on materials and workmanship but do not cover unduly wear and tear.
We DO NOT ACCEPT returns of any orders for change of mind, however if they are damaged on receipt we will repair or replace them at our discretion.
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Customer is responsible for return shipping costs.
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Return & Exchange Policy
All sales are final.
No returns or exchanges.
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We DO NOT OFFER refunds in any of our products since we don’t have them in stock, every item is tailor made by order to a specific size.
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For customer service issues please contact us via email.
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